The StairTrainer is derived from our unique design, and continued innovation and improvement have ensured that the climber in the cardio product line has become a trusted piece of equipment in fitness facilities around the world. Smooth movement, large step treads, and multiple speed options make it both attractive and challenging for exercisers
With its unparalleled safety and durability, the stair machine is the centerpiece of the HITT movement. When it's time to rest, the machine can be stopped simply by placing both feet on the pedals. A range of sophisticated design features make every workout more comfortable than ever, and maintenance easier and faster.
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Warranty Policy
The warranty periods commence on the invoice date of the original purchase. This warranty applies only against defects discovered within the warranty periods and extends only to the original purchase of the product. Parts repaired or replaced under the term of this warranty will be warranted for the remainder of the original warranty period only.
| Structural Frame |
10 Years |
| Running belt, Running deck, Transmission belt |
3 Years |
| Motor |
8 Years |
| Motor Controller |
3 Years |
| Generator / EMS/ ECB Brake |
2 Years |
| Screen |
2 Years |
| Mechanical & Electrical Parts |
2 Years |
| Key Pad |
1 Year |
| Headphones, Jacks, USB Connectors |
180 Days |
| Batteries |
1 Year |
* Frame is defined as the welded metal base of the unit and does not include removable parts.
This warranty shall NOT apply to the following:
1. Failure to provide reasonable and necessary maintenance as outlined in the owner's manual.
2. The equipment misses a serial number or with a serial number tag that has been altered or removed.
3. Human mistake, collision, does not follow the usage instructions, or misuse(we may charge the parts fee).
Q&A
Q1:How long about the lead time?
A1:Within 15-35 Working Days.
Q2:What is the MOQ?
A2:1 set both for strength equipment cardio machine (treadmill or exercise bike will be ok ).
Q3:Do you have any certification?
A3:Yes,we have passed CE,ISO9001,RoHS,EN957 etc.
Q4:How about the payment?
A4:We support the T/T, L/C, West Union(30% deposit,70% balances before the shipment )
Q5:Do you accept OEM and ODM?
A5:Yes, we sell our own brand Sunsforce, we accept OEM and ODM as well with your logo and requirements.
Q6:Can we visit your factory?
A6: Sure. We are located in Qingdao, Shandong China. Please make an appointment in advance, and we will arrange it accordingly.
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